Tooltime review (UK, 2026)
Quick answer
Tooltime is a German job management app launched in the UK in 2023. It costs £59 a month per office user plus £29 per field user, or £54 and £27 on the yearly plan, and both plans carry a 12-month term. Trustpilot UK rates it 2.1 from 36 reviews (checked 12 Oct 2026). Most UK trades should pick Tradify instead.
On this page
- Who should buy Tooltime, and who should not?
- Tooltime key facts
- What does Tooltime do well?
- Where does Tooltime fall short?
- How much does Tooltime cost?
- Tooltime features in detail
- What do users say about Tooltime?
- Tooltime pros and cons
- Who is Tooltime best for?
- What are the best alternatives to Tooltime?
- FAQs
Tooltime is a German job management app for tradespeople that arrived in the UK in late 2023. It covers scheduling, quotes, invoices and photo job sheets. We compared its UK pricing page, published features and user reviews on 12 October 2026.
Who should buy Tooltime, and who should not?
Our verdict
Tooltime is a tidy app, but it is hard to recommend to most UK trades. A single office user costs £59 a month on the Monthly plan, both plans carry a 12-month term, we found no UK accounting integrations or certificates, and Trustpilot UK shows 2.1 from 36 reviews, with contract complaints. It may suit a small finishing-trade firm (decorators, tilers, joiners) with 2 to 5 field staff that values digital measurements and photo job sheets and is sure it will stay a year. Everyone else should start with Tradify, our best overall pick for small UK trade teams, which is month to month and links to Xero, Sage and QuickBooks.
Tooltime key facts
| Item | Detail |
|---|---|
| UK price | Monthly plan: £59 per office user plus £29 per extra field user. Yearly plan: £54 and £27 |
| Pricing basis | Per user, split into office users (web and app) and field users (app only) |
| VAT | VAT treatment not stated on the pricing page |
| Free trial | 7 days, no card, no commitment |
| Contract | Both plans: "12 month term. Billed yearly" |
| Setup | No fee mentioned. Free data import |
| Apps | iPhone (iOS 17 or later) and Android, plus web software for office users |
| Accounting | No UK integrations found (German site lists DATEV and Lexware) |
| Certificates | None found |
| HQ and UK office | ToolTime GmbH, Germany. No UK address or phone number on the UK site |
| Support | Email and live chat, Monday to Friday, 7am to 4pm |
| Customers claimed | Over 10,000 (UK site); over 20,000 (German site) |
What does Tooltime do well?
All features on every plan
There are no feature tiers. Every user gets scheduling, quotes, invoices, text reminders, a materials and services catalogue, map view with route optimisation, time tracking, digital project folders and cloud storage.
Good on-site tools
The mobile job sheets take unlimited photos, voice input and customer signatures, and digital measurements are built in. Positive Trustpilot reviewers single out measurements, materials and photos on site as strengths. For decorators, tilers and flooring fitters who quote from measurements, that is useful.
Cheaper field users
Extra field users cost £29 a month (£27 on the Yearly plan), which is less than many per-user rivals charge for each person. Once you have one office user, adding van staff is reasonable.
Helpful onboarding
Trustpilot reviewers often praise the sales, onboarding and training staff, and free data import helps you move from spreadsheets or another app.
Where does Tooltime fall short?
- 12-month term on both plans. Even the "Monthly" plan says "12 month term. Billed yearly". Several Trustpilot reviewers say they could not cancel early, and Tooltime's replies confirm the subscription is a fixed-term contract.
- Expensive for one person. A sole trader needs an office user at £54 to £59 a month. Tradify Lite is £34 and YourTradebase £29.
- No UK accounting links found. Xero, QuickBooks and Sage are not listed on the UK site. You may have to export invoice data by hand.
- No certificates. Gas and electrical trades will need a separate certificate app.
- Short trial. 7 days is half what Tradify and Powered Now give.
- Poor Trustpilot score. 2.1 from 36 reviews, with more recent reviews negative.
- No UK base. No UK address or phone number, and support stops at 4pm.
How much does Tooltime cost?
Tooltime's UK pricing page shows two plans. VAT treatment is not stated on the pricing page.
| Plan | Office user (web and app) | Extra field user (app only) | Term |
|---|---|---|---|
| Monthly | £59 a month | £29 a month | 12 month term, billed yearly |
| Yearly | £54 a month | £27 a month | 12 month term, billed yearly |
Worked examples
| Team | Tooltime Monthly plan | Tooltime Yearly plan | Tradify Lite | YourTradebase |
|---|---|---|---|---|
| Sole trader (1 office user) | £708 | £648 | £408 | £348 |
| 1 office + 2 field users | £1,404 | £1,296 | £1,224 | £708 |
How we worked these out: Tooltime Monthly for three people is £59 plus 2 times £29, which is £117 a month or £1,404 a year. Tradify Lite is £34 per user (VAT treatment not stated on the pricing page). YourTradebase is £29 a month plus £15 per extra user, ex VAT, paid monthly. Tooltime only gets close to rivals once you add several field users to one office user.
Before you sign: because both plans run for 12 months, you are committing to at least £648 for a single user. Use the full 7-day trial with real jobs, and ask Tooltime in writing what happens if you want to leave or reduce users.
Our quote and invoice software guide compares cheaper options if quoting and invoicing are your main needs.
Tooltime features in detail
Quotes and invoices
You build branded quotes and invoices from your own catalogue and wholesaler catalogues, track paid and unpaid invoices, send payment reminders and export invoice data. Without an accounting link, that export is how invoices reach your books.
Scheduling
Appointments update in real time between office and field, with a map view and route optimisation. Text reminders are included.
Office vs field users
Office users get the web software and the mobile app. Field users get the mobile app only. A typical set-up is one office user (the owner or admin) and the rest as field users.
Job sheets, photos and measurements
Mobile job sheets hold unlimited photos, voice notes and customer signatures, and produce PDF work slips. Digital measurements and time tracking are built in.
Contract terms
This is the part to read twice. Both plans show a 12-month term billed yearly, and Tooltime's own replies on Trustpilot say the subscription is a fixed-term contract.
What do users say about Tooltime?
These are third-party scores, not our own rating. We do not average them.
| Platform | Score | Reviews | Checked |
|---|---|---|---|
| Trustpilot UK | 2.1 out of 5 | 36 | 12 Oct 2026 |
| Capterra UK | 3.9 out of 5 | 31 (priced in euros, so probably the German product) | 12 Oct 2026 |
| App Store (UK) | 4.0 out of 5 | 8 ratings | 12 Oct 2026 |
| Google Play | Not confirmed | n/a | We could not confirm a score |
On Trustpilot, 55% of reviews were 5-star and 36% 1-star. Most positive reviews date from 2024, and more recent ones are negative. Praise centres on ease of use, the mobile app and friendly onboarding staff. Complaints centre on being tied into 12-month terms, cancellation requests being refused, payments continuing and features not matching what was sold. Trustpilot noted Tooltime had not replied to negative reviews recently.
Tooltime pros and cons
Pros
- All features included for every user
- Digital measurements, photos and voice notes on site
- Field users from £27 a month (Yearly plan)
- Free data import
Cons
- 12-month term on both plans
- £54 to £59 a month for a single office user
- No UK accounting integrations or certificates found
- Trustpilot UK 2.1 from 36 reviews (checked 12 Oct 2026)
- 7-day trial; no UK address or phone number
Who is Tooltime best for?
| You are... | Fit | Why |
|---|---|---|
| Decorator, tiler or joiner, 1 office + 2 to 5 field staff | Fair | Measurements and photo job sheets suit you; field users are cheaper |
| Sole trader | Weak | Office user price and 12-month term; Tradify Lite or YourTradebase cost less |
| Gas engineer or electrician | Weak | No certificates found |
| Firm using Xero, QuickBooks or Sage | Weak | No UK accounting integrations listed |
What are the best alternatives to Tooltime?
Best overall for small teams
Tradify
From £34 per user per month
Month to month with no contract, Xero, Sage and QuickBooks on every plan, UK certificates from Pro and a London office. Trustpilot UK: 4.8 from 610 reviews (checked 12 Oct 2026).
- No contract, 14-day free trial
- Accounting links on every plan
- Per-user pricing adds up for bigger teams
Simple and cheap quoting
YourTradebase
£29 a month ex VAT, plus £15 per extra user
UK-made quoting, jobs and invoicing with Xero and QuickBooks links, a 30-day trial and no long-term contract. Trustpilot UK: 4.8 from 62 reviews (checked 12 Oct 2026).
Best value for teams with many people
ServiceM8
Free for 30 jobs a month, then from £25 a month
Priced by jobs, not users, with unlimited users on paid plans. Good if you have several field staff but a modest number of jobs.
Our guide to the best job management software for UK trades ranks all the main options.
Frequently asked questions
How much does Tooltime cost per month in the UK?
Tooltime's UK pricing page shows £59 a month per office user plus £29 a month for each extra field user on the Monthly plan, or £54 and £27 on the Yearly plan. Both plans say '12 month term. Billed yearly'. VAT treatment is not stated on the pricing page. A sole trader pays at least £648 a year.
Is Tooltime worth it?
For most UK trades, no. The office user price is high for a sole trader, both plans tie you into a 12-month term, we found no UK accounting integrations or certificates, and Trustpilot UK shows 2.1 from 36 reviews. It may suit a small finishing-trade firm that values digital measurements and photo job sheets and is happy to commit for a year.
Can I cancel Tooltime?
Tooltime's pricing page says both the Monthly and Yearly plans have a 12-month term, billed yearly. Its replies to negative Trustpilot reviews say the subscription is a fixed-term contract set out before purchase, and several reviewers say they could not cancel early. Use the 7-day free trial fully and read the terms before you subscribe.
Does Tooltime work with Xero or QuickBooks?
We found no accounting integrations on Tooltime's UK pages. The German site lists DATEV and Lexware, which are German products. One Trustpilot reviewer mentioned a Xero integration that did not work for them, but Tooltime does not list Xero or QuickBooks on its UK site, so treat that as unconfirmed.
Who owns Tooltime?
Tooltime is made by ToolTime GmbH, a German company. Capterra UK says it was founded in 2019, and ITBrief reports the product launched in Germany in 2018 and in the UK in November 2023. The UK site claims over 10,000 customers, and the German site over 20,000.
Does Tooltime have a free trial?
Yes. Tooltime offers a 7-day free trial with no credit card and no commitment, and free import of your existing data. That is shorter than most rivals: Tradify and Powered Now offer 14 days and YourTradebase 30 days, so plan your testing before you start.
Sources and checks
Prices, features and ratings were checked on 12 October 2026 against these sources. Software prices change often, so confirm on the vendor's site before you buy.
- Tooltime UK pricing page
- Tooltime UK homepage
- Tooltime German homepage
- ITBrief: Tooltime launches UK job management software
- Tooltime on Trustpilot UK
- Tooltime on Capterra UK
- Tooltime on the App Store (GB)
- Tradify UK pricing page
- Tradify on Trustpilot UK
- YourTradebase pricing page
- ServiceM8 UK pricing page
- Powered Now pricing page