Joblogic review (UK, 2026)

Joblogic is a Birmingham-based field service system used by more than 7,000 UK service contractors, with a strong focus on planned maintenance and compliance. We compared its published pricing, contract terms, features and user reviews on 12 October 2026.

Who should buy Joblogic, and who should not?

Joblogic key facts

What does Joblogic do well?

Planned maintenance and assets

Planned preventive maintenance (PPM) means servicing equipment on a fixed schedule, such as quarterly air conditioning checks. Joblogic builds jobs from asset registers and maintenance schedules, so recurring work appears automatically and every visit is logged against the asset. That is what facilities and service contractors need to prove compliance to clients.

Compliance certificates for many trades

Joblogic covers more than 30 trades, including HVAC, gas, electrical, fire and security, refrigeration, water hygiene, lifts and pest control. For gas alone, it lists CP12, CP17 non-domestic, CP6 service checklists, LPG, CP14 warning notices, RIDDOR warnings, CP42 catering, commissioning, test and purge, unvented hot water and mains pressure cylinders, plus custom templates. F-Gas compliance is also a stated strength.

The widest UK accounting line-up we found

Joblogic links with Sage, Xero, QuickBooks, KashFlow, FreeAgent and AccountsIQ. Capterra UK adds Sage 500 and QuickBooks Online Advanced. If your finance team runs Sage or a larger package, Joblogic is one of the few trade systems that will fit.

Portals for customers and subcontractors

Joblogic includes a customer portal and a subcontractor portal. Joblogic does not detail on the pages we checked exactly what each portal shows, so ask for a walkthrough in the demo.

A published starting price

Unlike Commusoft, simPRO and BigChange, Joblogic publishes a starting price: £45 per user per month. That lets you budget before you book a demo.

Strong Trustpilot record

Trustpilot UK showed 4.5 from 370 reviews when we checked, a solid result for a larger system.

Where does Joblogic fall short?

• Long contracts. Joblogic says most customers sign for 24 or 36 months. A 12-month term is available, but it is still a year.
• A very low iPhone app score. The UK App Store showed 1.8 out of 5 from 201 ratings. That is far below Tradify (4.8), Commusoft (4.2) and simPRO's mobile app (4.5). Your engineers will use the app every day, so this matters.
• Annual billing. The £45 starting price is billed annually.
• Higher plans are not priced. Premium and Enterprise are on request, so the true cost for most growing firms is not public.
• VAT not stated. The pricing page does not say whether £45 includes VAT.
• Possible onboarding fees. There is no fixed fee, but projects with many integrations can be charged.
• Overkill for domestic work. If you mostly do one-off jobs for homeowners, PPM and asset registers add complexity you will not use.

How much does Joblogic cost?

Joblogic's pricing page shows three plans:

Worked examples on the Standard plan

These assume the Standard price stays flat. For comparison, Tradify Pro costs £37 per user per month with no contract, and Commusoft is listed on Capterra UK from about £59 per user on a 12-month contract. Joblogic sits between the two on price, but asks for the longest commitment.

Why the contract length matters more than the monthly price

A small difference in the per-user price is easy to compare. A long contract is harder to price, because it is the cost of getting it wrong. If you sign 10 users for 36 months on Standard and the system does not suit your engineers, you are still committed to £16,200 before VAT is considered. On a month-to-month app, the same mistake costs you one month. That does not make Joblogic a bad deal. It means you should be sure of the fit before you sign, and use the free trial properly: run real jobs, real certificates and a real invoice through it, not just a demo.

Joblogic features in detail

Planned maintenance (PPM)

Set up maintenance schedules against client sites and assets, and Joblogic creates the visits. This suits contractors with service level agreements to meet.

Asset registers

Every boiler, air conditioning unit, fire panel or lift can be logged as an asset with its history. Engineers see past visits and certificates on site.

Compliance certificates

Engineers complete gas, F-Gas and other compliance certificates on the mobile app, which works offline. Custom templates cover anything not built in. The certificate is stored against the job and the asset.

Scheduling, including AI

The office schedules jobs on a planner, with an AI Dynamic Scheduler to help fill the diary. An AI Summariser condenses job notes.

Subcontractor portal

Send jobs to subcontractors through their own portal and get their paperwork back in the same system. Useful for firms that use specialists for some work.

Customer portal

Joblogic lists a customer portal for clients. A portal can cut down on "can you send me the report?" emails, but check which documents it shares.

Quotes, invoices, costing and stock

Joblogic also covers quotes, invoicing, job costing, purchase orders, stock control, vehicle tracking and a lone worker module for engineers working alone.

What do users say about Joblogic?

These are third-party scores, not our own rating. We do not average them.

There is a clear split. Reviewers on Trustpilot and Capterra are broadly happy, while App Store ratings for the iPhone app are far lower. Only 2 reviews on G2 is too few to read anything into. If you shortlist Joblogic, put the mobile app in front of your engineers during the trial and listen to what they say.

Joblogic pros and cons

Who is Joblogic best for?

Joblogic says it covers everyone from single-trade firms to multi-site enterprise contractors. In practice, the sweet spot is a firm with an office team and recurring commercial work. If your diary is mostly one-off domestic jobs booked by phone, a simpler app will be quicker to set up, cheaper to run and easier to leave.

What are the best alternatives to Joblogic?

Joblogic vs the alternatives at a glance

For a wider view of the larger systems, including BigChange, Klipboard and WorkPal, see our field service management software comparison.